Because this closure is made from true raw Indian hair, it has:

• Zero processing
• No silicone coating
• No pattern manipulation
• Authentic natural texture

That means it behaves like REAL hair and requires REAL maintenance. Raw hair lasts longer, styles better, and looks the most natural — but it needs moisture and proper care to stay flawless.

WASHING

• Gently cleanse with a sulfate-free shampoo. We recommend Dove products.
  
• If you're washing lace, hold the lace area carefully — do NOT scrub the lace.
  
• Rinse in downward strokes to avoid tangling.
  

MOISTURIZING

• Condition the hair generously, if you're washing lace avoid the knots.
  
• Keep the strands hydrated with a lightweight serum or oil on the ends only.
  
• Deep condition every 2–3 weeks.
  

FRIZZ CONTROL & MAINTENANCE

• Air-dry when possible to protect curl or wave patterns.
  
• For curly/wavy bundles and lace, use mousse or curl cream to define the texture.
  
• Avoid heavy products on bundles and lace to prevent buildup.
  
• Always sleep with a bonnet or silk scarf.
  

Shipping Policy

Thank you for shopping with us! Please review our shipping policy before placing your order.

Processing Time

All orders require 3-5 business days for processing before shipment.

This allows us to ensure your items are prepared, inspected, and packaged with care.

Custom Lace Products

• Closures & Frontals require 1 week for handmade customization.
  
• After customization is complete, your order will arrive within 7–10 business days.

Processing time is separate from shipping time.

Shipping Timeframes

Once your order has been processed:

• Standard Shipping: 7-10 business days

Shipping times may vary depending on location, carrier delays, holidays, or weather conditions.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Shipping Address Accuracy

Please double-check your address before submitting your order.

We are not responsible for:

• Incorrect or incomplete addresses
• Lost packages due to address errors
• Packages marked “delivered” by the carrier

If a package is returned due to an address issue, the customer is responsible for the reshipment fee.

Lost, Stolen, or Delayed Packages

Once your package is handed to the carrier, it is no longer in our control.

For lost, delayed, or stolen packages, please contact the shipping carrier directly.

We will assist where we can, but we cannot replace or refund packages confirmed as delivered.

International Shipping

International shipping times and fees vary by country.

Customers are responsible for any customs fees, taxes, or import charges.

Order Changes & Cancellations

Because our products are made-to-order and customized:

• Order changes can not be made after purchase.
• After order is completed, you cannot be change or cancel.
  

At Raw AF, we take pride in providing 100% premium Raw Indian Hair, sourced directly from donors in India and crafted with care.

Because our products are custom-made, handmade, and unprocessed, we do not accept returns or exchanges. This includes:

• Hair bundles
• Lace closures and frontals
• Wigs

Why No Returns?

Raw hair is a personal product. Each bundle, closure, frontal, or wig is handled with care to ensure the highest quality and natural integrity. Once it leaves us, we cannot guarantee its condition, which is why we cannot accept returns.

What We Do Offer

• Detailed product descriptions and photos to help you choose the right product.
• Customer support for any questions before you purchase.
• Care guidance to ensure your hair stays healthy, full, and beautiful.